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Volunteer & Outreach

Powered by volunteers.

Compassion in action across Nassau County. From Meals on Wheels routes to ramp builds, friendly visits to pet therapy — NCCOA's volunteers are the heartbeat of how seniors stay safe, supported, and connected.

A volunteer stocking shelves at the NCCOA community food pantry
What We Do

Connecting volunteers to the work that matters.

The Volunteer and Outreach Department connects volunteers with rewarding opportunities that benefit both the senior community and the volunteers themselves — and educates the public about the full range of services NCCOA offers.

NCCOA thrives because of its volunteers. Every hour contributed is a dollar redirected from staffing to programs that reach more seniors — friendly visiting, meal delivery, technology coaching, congregate meal support, social programming, education, and respite for caregivers.

Our Impact Last Year

What volunteers built together.

550+
Dedicated volunteers
~15,000
Hours of service contributed
$500,000
Total value to NCCOA
22
Areas of NCCOA powered
Ways to Volunteer

Twelve roles. One mission.

From a few hours a month to a regular weekly route — there's a place at NCCOA for whatever you bring. Pick the role that fits your skills, your schedule, and your heart.

Activities Leaders

Lead games, arts and crafts, and special presentations in the community rooms in Fernandina Beach, Hilliard, and at The Club.

Administrative Support

A variety of office tasks across NCCOA's departments — the quiet work that keeps the operation running.

Community Room & Club Assistants

Essential helping hands in our senior programs — supporting staff and members in countless small but vital ways.

Entertainment

Volunteer musicians and singers uplift spirits in the community rooms and at The Club.

Friendly Visitor Program

Weekly visits and phone calls with isolated or home-bound seniors. A one-year commitment, paired with someone who's waiting to hear from you.

Front Desk Support

Greet members and visitors, share program information, and answer phone calls alongside our front-desk staff.

Meals on Wheels Box Assembly

Weekly team effort to assemble the meal boxes that go out on every route.

Meals on Wheels Driver

Deliver nutritious meals weekly to homebound seniors in Fernandina Beach and Yulee. Prepared in our state-of-the-art kitchen, delivered with a smile.

CHORE Program

Skilled volunteers handle small home repairs, safety grab-bar installations, and wheelchair ramp construction — the hands-on work that keeps aging in place possible.

Soft Touch Pet Therapy

Volunteers and their pets visit The Club every Friday — comfort, stress relief, and a lift to emotional and cognitive well-being.

Special Projects & Events

Senior Expo, Health Fair, Santas for Seniors, the Thanksgiving Luncheon, Great Giveaways, landscaping — the big-team moments that fill out our year.

Support Group Facilitator

Volunteers with specific backgrounds help provide resources and find guest speakers for our ten different support groups — including Low Vision and Hearing Loss.

A Volunteer Story

Ten volunteers. 89.5 hours. One ramp that restored a life.

Can you imagine literally being trapped in your home as a wheelchair-bound senior? This was the case for one particular senior last year, who had no way of even going outside and sitting in the sun.

Our CHORE team changed her life in just three days. With a clear plan, we gathered materials and coordinated volunteers. Then ten remarkable volunteers united with strength and compassion, dedicating 89.5 hours to build a ramp that would restore her independence.

Now, she thrives — embracing her regained freedom and the joy it brings.

From the NCCOA Volunteer & Outreach team
NCCOA CHORE volunteers building a wheelchair ramp
Find Your Cause

We'll help you find the right fit.

Volunteering at NCCOA is personal. Whether you're looking to serve meals, share a talent, lead activities, or simply spend time with someone who needs connection, our team will help match your interests, skills, and availability with meaningful opportunities across the organization.

Getting started is simple: complete an application, meet with our Volunteer & Outreach team for an in-person interview and tour, complete a background check, and we'll guide you toward the role that feels right for you.

Some volunteers give a few hours a month. Others become part of the daily rhythm of NCCOA. Every role matters — and every volunteer helps older adults in Nassau County live safer, healthier, and more connected lives.

Get Involved

Ready to volunteer?

Everyone is welcome to apply. Background screening and role-specific training are part of every placement — we'll walk you through it. Start with our online application or call to talk it through with our team.

Find the application on the NCCOA website under Contact Us → Volunteer Opportunities.